We encourage you to bring to our attention all such instance which may be cause of your dissatisfaction. Accordingly, we provide you multiple channels to report a complaint to us.
We have a dedicated complaints module available on our website www.indemnityib.com In addition to that you can approach us by any of the following means:
- By email to info@indemnityib.com
- By phone – +971 4 246 9600
- By fax – +971 4 244 5851
- By personal visit to our office – 504, Aspect Tower, Business Bay, Dubai, UAE
- By paper letter addressed to compliance officer