Claims related services

We will provide the following claims handling services for the period of our appointment. These services can be continued beyond that point by mutual agreement but will be subject to additional remuneration. 

  1. Evaluate coverage applicability on all placed business
  2. Assist you in the development of settlement strategies
  3. Advise and assist you in preparing necessary documents for claim submission.
  4. Assist you with insurer negotiations
  5. Prepare loss notices to insurers and notify insurers of claims and related circumstances, provided that we are informed in writing by you of the claim with details of the claim.
  6. Communication of reports and correspondence in connection with the claim between appropriate parties
  7. Arranging the collection and/or settlement of the claim in accordance with market practice and the terms and conditions of your insurance policy.

Our claim handling services will not be provided in the event that claims are to be dealt with by you with insurers directly. We may use third party claims handling services, however, where we intend to do so we shall inform you prior to the inception of the insurance contract.